Support
We're here to help.
Stuck on something, or have an idea? Send us an email. A real person reads every one.
It helps to tell us your club's name, the team and game, and what you were trying to do. A screenshot is great too.
Quick answers
My phone lost signal during a game.
That's fine. Keep recording. Your stats are saved on the phone and upload when you have signal again. Leave the app open until they finish.
I tapped the wrong stat.
Tap Undo. It takes back the last thing you recorded and shows you what it removed.
How do parents follow our team?
On your team, share the invite link or QR code. Parents sign in and see only that team. You can see who's following, remove a parent, get a new link, or turn the link off.
How does a helper keep stats?
When you add or edit a game, under “Who's keeping stats?” choose “Someone else”, then “Someone not in the club”, and enter their name. Share the code, the QR code or the link. They enter the code at keepstats.app/join (the link and QR code fill it in for them). No account needed.
I need to fix a finished game.
Open its summary and tap “Reopen to fix”.
Billing questions.
Email us at hello@getkeepstats.com. Pricing is coming soon.